1. Shipping Methods:

  • We offer a variety of shipping methods, including standard shipping, express shipping, and international shipping. Choose the option that best suits your needs at checkout.

2. Shipping Costs:

  • Shipping costs are calculated based on the weight, dimensions, and destination of your order. The exact shipping charges will be displayed at checkout before you finalize your purchase.

3. Order Processing Time:

  • Orders are typically processed within 1-3 business days after payment verification. Please note that processing time may vary during peak seasons.

4. Estimated Delivery Time:

  • The estimated delivery time depends on the shipping method you choose and your location. You will receive a tracking number once your order ships so you can monitor its progress.

5. Tracking Your Order:

  • You can track your order by using the tracking number provided in your shipping confirmation email or by logging into your account on our website.

6. Shipping Locations:

  • We offer shipping to a list of countries globally. If your location is not listed, please contact our customer support team for assistance.

7. International Shipping:

  • For international orders, please be aware that customs and import duties may apply. These fees are the responsibility of the recipient.

8. Delivery Address:

  • Please ensure that your shipping address is accurate and complete. We are not responsible for packages delivered to incorrect or incomplete addresses.

9. Delivery Attempts: – If the delivery courier is unable to deliver your order on the first attempt, they will usually make additional attempts or leave a notification for you to reschedule delivery.

10. Lost or Stolen Packages: – If your package is lost or stolen during transit, please contact our customer support team, and we will assist you in resolving the issue.

11. Returns Due to Undeliverable Addresses: – If a package is returned to us due to an undeliverable address provided by the customer, we will issue a refund for the purchase price, excluding shipping costs.

12. Holidays and Peak Seasons: – Please expect potential delays in shipping during holidays and peak shopping seasons.

13. Shipping Restrictions: – Some items may have shipping restrictions or regulations, such as hazardous materials or oversized items. Please check product descriptions for any shipping restrictions.

14. Split Shipments: – In some cases, your order may be split into multiple shipments to ensure faster delivery or due to item availability. You will not incur additional shipping charges for split shipments.

15. Contact Us: – If you have any questions or require further assistance regarding shipping, please don’t hesitate to contact our customer support team at alphammaui808@gmail.com.